New Solutions from Cherry Audio Support

Need help with activations, persistent login prompts, or downloads (even with the free Sync product manager)? The Cherry Audio Support team regularly adds new articles to the Knowledge Database to get you up and running and back to making music. The Support team is available seven days a week to answer support tickets and help resolve issues, but answers to more common problems are often documented in the FAQs. Here are two recent articles worth checking out if these issues sound familiar:

How do I clear and refresh my Cherry Audio activations?

If you receive persistent login pop-up screens when opening a previously authorized Cherry Audio product or plugin (in a DAW or standalone), this may indicate an issue with the activation on a given system. The following steps will guide you through the process...

How do I get Sync to install a product if it's getting stuck in the process?

If Sync is getting consistently stuck at a certain percentage when trying to install/update and activate a product, there is likely an issue with the cache. Here are instructions on how to resolve this...

If you can't find an article or solution related to a particular issue you're facing, don't hesitate to contact the Support team directly!